II/ Code of conduct

The Code of Conduct (hereinafter referred to as “the Code”) is a summary of the standards that Thai Le Interior Design has established for the company, its managers and employees. The Code is designed to promote good values ​​and prevent any misconduct. It ensures that employees and the public are aware of the standards that Thai Le Interior Design has set for itself. We are all held personally accountable for compliance with the Code, which is also the basis for disciplinary action for non-compliance, which may include dismissal or liability to relevant government agencies and other regulatory bodies where appropriate.

1. Ethical values

The goal of Thai Le Interior Design is to maximize customer value and enhance experience in the interior design industry. Because of these goals, Thai Le Interior Design always emphasizes not only legal issues but also business ethics.

- Integrity

Thai Le Interior Design recognizes that the only measure of success is based on the Company's reputation for integrity as well as the trust and prestige of the community: We respect the interests of customers as well as the Company's commitments and frankly make guarantees when we have the ability and must strive to meet the guarantees in the best way.

- Honesty

In any case, Thai Le Interior Design ensures that any information we provide to our customers or any individual is not falsified or misleading: Thai Le Interior Design believes that the obligation to be truthful does not simply come from the strictness of the Law, but rather, it is our working philosophy to ensure that information, data, and advertising materials are true and complete. We must understand that complete information is a necessary condition to help customers make correct decisions.

- Fairness

Thai Le Interior Design is committed to treating all of our customers, employees, and suppliers fairly: We compete aggressively to promote our interests, but must still ensure fairness and ethics based on the provisions of the law as well as the values ​​and principles of the interior design industry. We achieve success through competition, honest business and do not seek competitive advantages through illegal or unethical business activities. We strive to treat all customers, all suppliers, as well as employees fairly and oppose any unfair behavior from any subject.

- Responsibility

Thai Le Interior Design operates with commitments towards the benefits of customers, employees, suppliers, communities and society:

For our customers, we are committed to providing products and services that are efficient, innovative, and tailored to their needs, while providing a business environment that is fast, convenient, reliable, and valuable in terms of price and quality.

For our employees, we offer challenging opportunities in a professional, equitable working environment and enable each employee to demonstrate their full potential, which is assessed on performance and dedication. For our suppliers, we seek to build mutually beneficial relationships, based on the Law.

As a good citizen of society, we have been and will be sponsoring many social, charitable, educational, humanitarian and cultural organizations. We are committed to being a responsible member and complying with the Law.

- Capacity

The success of Thai Le Interior Design is partly due to our working capacity: We respect and appreciate the creativity and experience of each member at Thai Le Interior Design. Our CEO, managers and staff are knowledgeable about the market and have extensive experience in the interior design industry. We have full conditions, resources and experience in our field.

- Trust

Trust is the guarantee for the success of Thai Le Interior Design: No one can create trust for customers but us. Providing sales information, administrative and technical support to customers 24 hours a day and 7 days a week is always our top priority. Our goal is to bring customers peace of mind and trust in the products and services we provide.

2. Compliance with the law in business

Thai Le Interior Design recognizes the importance of and strict compliance with all relevant laws, rules, regulations, policies, standards - whether internal or external. We are committed to strict, disciplined management, the highest level of control and compliance with the Law.

- Information

Thai Le Interior Design always ensures all relevant parties an accurate, timely and easy-to-understand information environment: This information policy applies to communications and information searches with government agencies, management agencies, employees, customers and the media.

- Make lists and keep records

Thai Le Interior Design records and stores all transactions of all customers and suppliers in a complete, accurate and timely manner: We maintain an internal control system designed to ensure complete records of customer information, related reports, to best serve customers and meet the inspection requirements of government agencies. We only store records for the time allowed by current laws and regulations.

- Security

Keeping all customer information as well as Thai Le Interior Design confidential is one of our top priorities: We do not disclose non-public information related to transactions, customers or members at Thai Le Interior Design, unless it is related to: Providing services to our customers, at the request of the customer himself, or as required to resolve issues related to the Law.

- Transparency

Transparency is always emphasized in Thai Le Interior Design's working environment: We must continuously promote and maintain open and transparent dialogue with our clients, as well as stakeholders based on fairness, mutual understanding and respect, and professionalism.

- Risk management

Thai Le Interior Design encourages all customers to raise awareness, discipline and wisdom in risk management: Based on full knowledge and many years of experience in the interior design industry, we have the responsibility to warn customers of risks or disadvantages that they may encounter when making a decision (if any), and guide customers on the best ways to resolve any risks.

- Anti-money laundering

Money laundering is defined as when a subject (individual or organization) uses legal means to convert illegal money into legal money: Money laundering is an illegal act, extremely dangerous and can seriously affect the integrity of Thai Le Interior Design. We must prevent any subject from using Thai Le Interior Design for this purpose.

- Continuous, creative innovation

Even if this is not a mandatory legal obligation for Thai Le Interior Design: But we always actively re-evaluate our previous results and strive even more in improving in a positive direction all the values ​​of Thai Le Interior Design closely.

3. Jobs at Thai Le Interior Design

At Thai Le Interior Design, our greatest asset is our people, our core values ​​not only represent the brand and are hidden in each product but also in each person. The standard codes of conduct between employees and customers, between the Company and partners, between employees and employees or between managers and employees all need to be applied seriously and continuously.

- Staff qualifications

Thai Le Interior Design always aims to create and maintain a professional, friendly, and equal working environment: The purpose of this is for us to attract, develop, and retain highly qualified employees with good character and a correct awareness of the responsibilities of a good citizen. The working environment at Thai Le Interior Design always encourages and creates the best conditions for the personal career development of each member.

- Equal opportunity

Thai Le Interior Design provides equal opportunities without regard to race, national origin, ancestry, gender, sexual orientation, religion, age, disability, medical condition, or pregnancy: We do not tolerate or support any form of discrimination, harassment, retaliation, or retribution against any individual or organization whether inside or outside the Company.

- No child labor

Thai Le Interior Design declares its commitment not to employ workers under the minimum age prescribed by law in any form: The use of child labor is illegal, this will affect the development of children in particular as well as the development of the Company in general. We need to be aware of this illegal behavior and make efforts to prevent it from happening at Thai Le Interior Design.

- Do not use dependent labor

Thai Le Interior Design does not engage in any form of slave, forced, human trafficking or involuntary labor: All acts of using involuntary labor are extremely serious violations of the law. We must be fully aware of and not participate in any activities related to this issue even if it occurs outside the working environment of Thai Le Interior Design.

- Special protection for young workers

Thai Le Interior Design provides special protection for any underage workers: For underage workers, Thai Le Interior Design always provides a special supportive environment and does not discriminate under any circumstances.

- Health and safety at work

Thai Le Interior Design ensures a healthy and safe working environment, assesses risks, and takes all necessary measures to eliminate or minimize risks: By investing more in machinery, safety equipment for workers, labor protection measures and tools, we consider protecting the health and safety of workers as our top responsibility.

- Fair pay

We respect the right to fair pay of all workers: At Thai Le Interior Design, all members are paid appropriately for their contributions. Fairness means that the benefits we receive are appropriate to our abilities and worthy of our contributions.

- Working hours according to regulations

We comply with the working hours regulations as prescribed by law: This demonstrates Thai Le Interior Design's compliance with the law and efforts to protect workers.

- Reward system

Thai Le Interior Design is committed to creating a work environment that is evaluated based on work efficiency and dedication, along with a corresponding reward system that is competitive, fair and objective: All members can trust that we have a particularly effective mechanism to properly evaluate our capacity and dedication to the Company.

- Violation

Thai Le Interior Design evaluates violations based on the provisions of this code and the law: We will determine whether or not disciplinary action should be taken against the violator and those involved. Disciplinary action may include, but is not limited to, counseling, oral or written reprimand, warning, admonition or suspension without pay, demotion, reduction in pay, termination, restitution and possible legal action.

4. Employee responsibilities

- Comply with the law

Every member at Thai Le Interior Design is responsible for clearly understanding and strictly complying with all laws, rules and regulations, as well as internal policies of Thai Le Interior Design: This is considered one of our first efforts to become one of the exemplary members at Thai Le Interior Design.

- Customer care

One of the efforts that Thai Le Interior Design makes to differentiate itself from other companies is to continuously improve the quality of customer care services: Thai Le Interior Design always hopes and encourages employees to increase their approach to customers in the most focused way, as well as take care of customers in the most polite, professional, respectful and thoughtful way to ensure the highest trust from all customers even when we do not have the honor to serve those customers.

- Team spirit

Thai Le Interior Design expects all employees to have a good team spirit and contribute their best efforts to the common goal of the Company: Teamwork is not only about contributing knowledge, energy and creativity to the group but also about supporting team members in difficult problems. This is not simply a matter of completing the work, this also shows solidarity and care for each member in the entire Company.

- Honesty

Thai Le Interior Design expects all employees to act at all times with a positive, cautious, enthusiastic, and reputable spirit, and to present the facts correctly based on honesty: In any case, honesty is always highly valued at Thai Le Interior Design and is the highest guarantee of safety for each of our personal interests.

- Security

We will not use or attempt to use any information in a way that will or is likely to cause damage or loss, directly or indirectly, to Thai Le Interior Design, or Thai Le Interior Design's legal representatives: In the course of serving customers, an employee may be given access to information relating to customers, commercial operations, systems, marketing, business plans, costs, revenues or other information considered proprietary by Thai Le Interior Design or the customer. We will not share this sensitive information with others, even with our family members. And we will be careful not to accidentally or intentionally disclose such information, such as discussing matters in public, or over the phone and computer, to avoid the possibility of third parties using such sensitive information.

- Conflict of interest

We will not do anything that conflicts or appears to conflict with the interests of Thai Le Interior Design, nor will we engage (directly or indirectly) in any action that might impede our objectivity in the performance of our duties at Thai Le Interior Design: Personal conflicts of interest arise when we are confronted with personal interests and the interests of the Company. We have the right to a private life, but when at work, all employees are expected to be open and loyal to Thai Le Interior Design. All employees are required to act in the best interests of the Company and to ensure the integrity of the Company. We will not be influenced by personal or family interests or any interest groups. All employees will have to use their judgment to decide what is, or could be, a conflict of interest. We are smart enough to do this. In the course of their work, employees are often required to exercise judgment on even more difficult issues. Any employee who becomes aware of risks that may give rise to a personal conflict of interest should promptly discuss the matter with their supervisor or the Company's administrative department.

- Outside work

Working and engaging in activities other than those of the Company that may interfere with your personal duties or those of Thai Le Interior Design employees: The service of any employee (paid or unpaid, elected, appointed, or otherwise) for any business other than Thai Le Interior Design requires specific, formal written permission from the administrative department. It is strictly forbidden for us to work in an official or unofficial capacity with other companies in the interior design industry in any capacity, especially with any client of Thai Le Interior Design.

- Protection and use of assets

Theft, negligence and waste have a direct impact on the Company's interests. We have a duty to protect assets and ensure the effective use of Company assets: Company assets must only be used for legitimate business purposes, and all employees must take measures to ensure against theft, damage and misuse. Company assets include all tangible assets such as materials, machinery, working tools, etc., as well as intangible assets such as reports (published and unpublished), information, data, business and marketing plans, etc. Unauthorized use or dissemination of this information is a violation of Company policy.

- Report violation

Thai Le Interior Design encourages reporting of violations of laws, rules, regulations or statutes: Reports by employees, workers may be made on a confidential and anonymous basis. All reports must be factual, not based solely on speculation, and should contain as much specific information as possible to allow for an accurate assessment. In addition, all reports should contain sufficient information to support the investigation including, for example, the name of the individual suspected of violating, the relevant facts of the violation, how the complainant became aware of the violation, what steps the complainant took, who may have been harmed or affected by the violation, and, to the extent possible, an assessment of the false report or damage to the company as a result of the violation. The Company prohibits threats, retaliation against any director, employee or worker who makes a report.