Warranty and maintenance policy

Overview

Thai Le Interior Design has a strict and modern production process, but trying to minimize errors is always one of our top concerns. However, errors, although minimized, are still difficult to avoid.

Thai Le Interior Design always wants each item to be not only a product but also a "work" that brings satisfaction and aesthetics to your living space. We are always ready to receive feedback and correct our mistakes to bring you not only a piece of furniture, but also long-term trust.

Quality Warranty

To bring you the best experience, any errors in safety, technique, materials, and processing that affect product quality will be resolved by us in the most convenient way and in the fastest time.

1 year warranty for all sofa products including frame, foam, rubber and technical errors. (*)

1 year warranty for all wooden products including wood parts, hinges, handles,... and technical errors. (*)

*Note:

Applies to promotional products as well.

Not applicable to products due to errors during use and storage.

Credit guarantee

For products that are out of warranty or have defects outside the quality warranty, Thai Le Interior Design is always ready to provide the best solutions to support you with any problems that arise.